Terms and conditions

These terms govern the use of the website miragecabine.com and the services of the brand Mirage Cabine (the “service”). The operator is Invoice Slovakia s.r.o., with its registered office at Stummerova 1941/6, 955 01 Topoľčany, company ID 52456536, entered in Obchodný register Okresného súdu Nitra, oddiel Sro, vložka č. 48573/N (the “operator”).

By using the service, registering an account, or buying credits or a subscription, you confirm that you have read these terms and agree to them. If you do not agree, do not use the service.

1. The service

Mirage Cabine is a digital virtual fitting-room service. It uses artificial intelligence to show a preview of clothing on a photograph of a figure. The service covers in particular trying on pieces, buying credits, a gallery of looks and, for boutique operators, a public cabin and the related subscription.

The service is provided electronically at a distance. It is not a physical shop, a tailor, or a guarantee for a third party’s goods. A virtual preview does not replace trying clothes on in person.

2. The nature of artificial-intelligence results

The result of a try-on, an ironing or any other processing of a photograph is an automatically created preview. It is not photographic proof, a fitting of the cut, or a promise of how the garment will look in reality.

You acknowledge and expressly agree that the result:

• may not be perfect, accurate or faithful to the source,
• may contain inconsistencies in colour, cut, length, material, logo, lettering, letter shapes, proportions, face, hands, folds and lighting,
• may differ when the same piece is tried on again,
• depends on the quality of the uploaded photos, the angle, the lighting, the crop and on third-party artificial-intelligence models,
• is only a guide for a decision, not a guarantee of appearance or size.

These qualities are the natural nature of the service, not a defect. Agreeing to this nature is a condition of using the service. A difference between the result and the source, your expectation, or the physical garment is not a ground for a complaint, a discount, a refund, restoring used credits, or withdrawing from the contract after the try-on has been carried out. This does not affect consumer rights which, under Slovak and European law, cannot be excluded by contract.

3. Account

Some parts of the service require an account. You are responsible for the accuracy of the details, for keeping the password secret, and for everything done from your account. The account is for people older than 18. You may upload photographs of other people only with their consent.

4. Credits and prices

A try-on is generally charged in credits. Prices are in euro. The operator is not a VAT payer. Payment is made through Stripe. Buying credits is a one-off purchase; credits do not expire by themselves while the account is active.

A credit is used at the moment a try-on or another paid action is successfully carried out. A used credit is not returned, even if you dislike the result or it contains inconsistencies under section 2.

Two free try-ons, if they are offered, are used first. Their existence is not a promise of further free attempts.

5. Boutique subscription

A boutique cabin subscription is a recurring service for an indefinite period, paid monthly, until you cancel it. The number of places and ironings follows the plan you choose. Cancellation follows the instructions in the account; the subscription stays active until the end of the period already paid for, unless a special rule says otherwise.

6. Withdrawal from the contract

If you are a consumer and you conclude the contract at a distance, you may withdraw within 14 days under Slovak Act No. 102/2014 Coll. The period runs from the day the contract for the service is concluded.

Exception: for digital content and a digital service, the right to withdraw ends if performance started with your express consent before the period ended and you were told that you would lose this right. By buying credits and starting a try-on you ask for immediate performance. For credits already used, the right to withdraw therefore ends. For unused credits you may withdraw within 14 days and ask for the price of the unused part to be returned, by email to info@miragecabine.com.

A model instruction and a withdrawal form are in the complaints policy.

7. Complaints

You may complain if the service was not provided at all, was charged without being carried out, or has a technical fault that is not the nature of the result under section 2. The steps are in the complaints policy.

8. Content and rights

Photographs you upload remain yours. You give the operator a non-exclusive right to process them to the extent needed to provide the service, including sending them to an artificial-intelligence processor. You may use a generated look for your own non-commercial need and inside your cabin. You must not use the service for unlawful content, upload photographs without the consent of the people shown, or bypass technical limits.

9. Liability

The service is provided as it is. The operator does not guarantee uninterrupted availability, a particular generation time, or a particular aesthetic quality of the result. Liability for foreseeable damage is limited to the amount you paid for the affected service in the previous 12 months, except where the law does not allow that limit, in particular for harm to health or damage caused intentionally or by gross negligence.

10. Privacy

The processing of personal data is described in Privacy.

11. Final provisions

The contract is governed by the law of the Slovak Republic, in particular the Civil Code, Act No. 22/2004 Coll. on electronic commerce, Act No. 250/2007 Coll. on consumer protection and Act No. 102/2014 Coll. A consumer may also bring a claim before a court of their place of residence. If one provision is invalid, the others remain in force.

The operator may change the terms. The new text is published on the website. For a material change the operator may notify you by email. By continuing to use the service after the change takes effect, you agree to it.

Send questions to info@miragecabine.com.